Assistant Manager - Consumer Lending


Financial Services


New York, New York

Employment Type



A notable financial institution is looking for a Consumer Lending Assistant Manager to join their growing team. The right candidate will be offered a hybrid schedule, with the potential to become a permanent member of the team with a salary of up to $90,000 at the end of this 3 month contract!

Compensation : $25 - $45
Job ID : 28973

Job Function:

  • Oversee daily operations of the credit union's consumer lending team consistent with strategic initiatives, governing consumer credit laws, rules and regulations, as well as internal policies and procedures.
  • Work with the staff to ensure applications are reviewed, processed & funded within established service levels and meet or exceed department goals.  
  • Assist with the monitoring and troubleshooting of loan and system errors and  monthly calls, providing coaching and feedback to ensure staff meets or exceeds department goals
  • Coach and mentor staff by providing ongoing professional development, which meets credit union, service and individual development, needs.
  • Meets with individual direct reports at least monthly and conduct team meetings monthly.
  • Identify, assess, and prioritize initiatives that solve member and employee pain points.
  • Oversee and implement the performance management process for the team; develop key performance measures that support the strategic plan of the credit union, set high performance expectations, monitor and coach accountability across the team in service levels and production objectives.
  • Establish and monitor goals for direct reports that are measurable to contribute to the overall production and efficiency of the department.  
  • Monitor and review underwriting decisions, processing and funding errors, trends and exceptions.  Make recommendations to Manager of Consumer Lending for revisions to guidelines, policies and/or procedures to ensure a positive Member experience.    
  • Regularly perform second review of declined applications queue to ensure consistency and accuracy in underwriting decisions.  Overturned decisions will be monitored and utilized for ongoing coaching of staff to continuously challenge their decision-making and underwriting skills.  
  • Underwrite, process and fund more complex loans as needed or within higher level authority and make recommendations to senior level management as necessary.  



Job Requirements:

  • Bachelor's Degree required in business or related field.
  • 3+ years of consumer lending experience preferably in a supervisory role.  
  • 3 years minimum experience in Underwriting is required.
  • Loan software experience is required (Meridian Link LoansPQ + Jack Henry Symitar.)
Disclosure: The hourly rates and/or salaries listed may or may not reflect total compensation packages including bonus and fringe benefits, etc., nor are the advertisement(s) posted a guarantee of a certain compensation package for a position or bona fide offer of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.