Bilingual Guest Navigator - Healthcare


Admin + Office Support


Yonkers, New York

Employment Type



A well known health service center is looking for a Spanish-speaking Guest Navigator to join their team. This is a full time role in a healthcare setting working with patients!  

Compensation : $18 - $22
Job ID : 28025

Job Function:

  • Consult with medical staff to link patients to services through the provision of ancillaries such as translation, transportation assistance and application assistance.
  • Facilitates patient appointments within different departments and outside agencies. Follows procedures for referring patients to different departments and outside agencies, utilizing preferred provider lists
  • Assist patient in overcoming obstacles that would prevent them from receiving needed referrals.
  • Responsible for facilitating patients to appropriate referred agencies, with specific focus on referrals to specialty care and public health insurance programs, as needed and appropriate; track progress in eCW and alert providers
  • Answer patient questions to clarify provider instructions, procedures and referral needs.
  • Responsible for transmitting all necessary clinical information available to specialist for referral; obtains consultant reports; obtains consent for release of information.
  • Review open referrals for upcoming medical appointments and provide to clinical team

Job Requirements:

  • 2+ years of Reception/Patient Services experience - Preferred Healthcare
  • High School Diploma  
  • Bilingual in both English and Spanish   



Disclosure: The hourly rates and/or salaries listed may or may not reflect total compensation packages including bonus and fringe benefits, etc., nor are the advertisement(s) posted a guarantee of a certain compensation package for a position or bona fide offer of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.