Customer Service Representative


Admin + Office Support


Lynbrook, New York

Employment Type



WCS is looking for a customer service representative for a construction company in Lynbrook, Long Island. 

Compensation : $20 - $20
Job ID : 20221

Job Function:
  • Answer and direct incoming calls from general contractors, plumbers, and service customers
  • Connect with general contractors to create new job summaries and retain necessary information
  • Close-out all completed jobs and create close-out package; ensure all packages include all necessary
    documentation (i.e., warranties, manuals, Department of Health (DOH) letters etc.); accurately file and label all
    close-outs – gather information from necessary parties (i.e., general contractors, plumber, draftsman etc.)
  • Assist Supers on night service and overtime jobs
  • Coordinate material ordering for all jobs; provide necessary logistical updates to customer
  • Release material and tools
  • Assist with estimates by obtaining all necessary information (i.e., pricing, labor rates, scopes, and client details
  • Assist in checking that plumber tickets match work tickets by checking times/schedules and coordinating with payroll to address any issues; ensure scope of job is correct by consulting with general contractor

Job Requirements:

  • High School Diploma required
  • 2-3 years of experience in construction/mechanical and/or trade industry  
  • Experience with MS Office applications







Disclosure: The hourly rates and/or salaries listed may or may not reflect total compensation packages including bonus and fringe benefits, etc., nor are the advertisement(s) posted a guarantee of a certain compensation package for a position or bona fide offer of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.