Healthcare Customer Service Representative


Healthcare - Medical Support + Operations


New Paltz, New York

Employment Type



One of Hudson Valley's Largest Medical Groups is in search of full time Customer Service Representatives to work in a healthcare Contact Center. We currently have openings in Poughkeepsie, NY to work day shifts Monday-Friday with rotational Saturdays!

Job Description:

Compensation : $15 - $17
Job ID : 14153


  • Answer and direct all incoming calls and route to appropriate parties and departments
  • Records messages and processes accordingly
  • Learn physicians’ schedules and staff for all offices
  • Develop general acumen regarding services, procedures, insurance information and schedules provided by the medical group
  • Mitigate emergency calls as needed
  • Turn calls over to answering services as needed
  • Confirm appointments and update databases

Job Requirements:


  • Prior Medical Office/Customer Service experience  
  • Private Practice / Group Practice Experience a plus
Disclosure: The hourly rates and/or salaries listed may or may not reflect total compensation packages including bonus and fringe benefits, etc., nor are the advertisement(s) posted a guarantee of a certain compensation package for a position or bona fide offer of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.