JOB DETAILS

Job Function:

• Welcomes and greets all patients and visitors
• Process inbound phone calls in a professional manner
• Registers new patient and updates existing patient demographics by collecting detailed patient information including personal and financial information (ex. co-payments and insurance cards)
• Collecting patient past due balances
• Scanning incoming faxes
• Generate batch transmittal reports for each day
• Facilitates the patient flow by notifying the provider or other medical staff of the patients’ arrival, being aware of delays, and communicating with patients and clinical staff
• Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment
• Protects patient confidentiality, making sure protected health information (PHI) is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.
• Ensuring compliance of healthcare regulations, medical laws and high ethical standards
• Performs other position related duties as assigned

Job Requirements:

• 1+ years of experience
• Good communication, trainable
• Prior customer service experience preferred, not required.  
• Prior experience in a medical officer preferred, not required

Disclosure: The hourly rates and/or salaries listed may or may not reflect total compensation packages including bonus and fringe benefits, etc., nor are the advertisement(s) posted a guarantee of a certain compensation package for a position or bona fide offer of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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