Rent Collections Specialist - Non-Profit


HR + Talent Acquisition


New York, New York

Employment Type



A well known non-profit organization is looking for two Rent Collections Specialists to join their team. This role will be offered a full time day shift schedule with competitive pay and benefits to track overdue rent payments across NYC, Brooklyn, and the Bronx.

Compensation : $20 - $25
Job ID : 27901

Job Function:

  • Review tenant accounts/aging reports for a large portfolio of programs to evaluate and determine action plans pertaining to past due balances
  • Coordinate with the Legal, Finance and Program staff of the collection process
  • Resolve billing issues with residents and coordinate with Finance to correct rental errors
  • Contact tenants daily to resolve past due accounts and to determine how to prevent future payment delays
  • Conduct entitlement assessment to determine the eligibility for HRA-PA benefits
  • Assist/Accompany tenants with HRA-Public Assistance, rental assistance, and other city resources to resolve rent arrears
  • Provide guidance on financial literacy, payment plan breakdown, public assistance, other entitlement applications and explore rent arrear solutions.
  • Maintain Entitlement’s module in EHR (myEvolv) database.
  • Required to travel to sites in and outside the organization within the 5 boroughs (either in office or at program sites).
  • ·    Maintain meticulous records and file systems held to an “audit ready” standard.


Job Requirements:

  • 1+ years of Rent Collections experience coming from a NFP setting.  
  • Experience in Access-HRA & HRA Benefits.  
  • MS Office specifically MS Excel experience is required.  
  • Yardi experience is a huge PLUS


Disclosure: The hourly rates and/or salaries listed may or may not reflect total compensation packages including bonus and fringe benefits, etc., nor are the advertisement(s) posted a guarantee of a certain compensation package for a position or bona fide offer of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.